Servicevilkår
Last updated: January 22, 2026
Welcome to Collabbie. The following Terms of Service ("Terms") govern your use of the Collabbie platform, including our website, services, and tools (collectively, the "Platform"). By accessing or using our Platform, you agree to be bound by these Terms. Please read them carefully.
Collabbie is a platform that connects content creators ("Creators") with brands or businesses ("Brands") for the purpose of creating and purchasing content and services. These Terms apply to all users of the Platform, whether you are using it as a Creator, a Brand, or in any other capacity.
1. Account Registration and Eligibility
1.1. To use our Platform, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
1.2. You must be at least 18 years old to create an account or use our Platform. By creating an account, you represent and warrant that you are at least 18 years old.
1.3. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
1.4. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.
2. Platform Usage
2.1. As a Creator, you may offer content creation services to Brands through the Platform. You are solely responsible for the services you offer, the content you produce, and ensuring that such content does not violate any laws or infringe on any third-party rights.
2.2. As a Brand, you may commission content from Creators through the Platform. You are responsible for providing clear instructions and requirements for the content you commission.
2.3. Both Creators and Brands are responsible for communicating clearly with each other regarding project requirements, timelines, and deliverables.
2.4. You may not use our Platform to:
- Violate any applicable laws or regulations;
- Infringe on the intellectual property rights of others;
- Distribute content that is harmful, offensive, or inappropriate;
- Engage in fraudulent activities;
- Harass or harm other users;
- Attempt to gain unauthorized access to the Platform or its systems;
- Interfere with the proper functioning of the Platform.
3. Payments and Fees
3.1. Platform Access: Collabbie provides free access to the Platform for both Creators and Brands. We do not charge subscription fees for basic access to the Platform.
3.2. Transaction Fees: Collabbie charges a transaction fee on each completed order. The specific fee will be clearly displayed before the completion of any transaction.
3.3. Payment Processing: All payments on the Platform are processed through Stripe. By using our Platform, you agree to be bound by Stripe's terms of service and privacy policy.
3.4. Escrow System: When a Brand places an order with a Creator, the payment is held in escrow until the Creator delivers the content and the Brand approves it, or until the dispute resolution process is complete.
3.5. Taxes: Users are responsible for any taxes applicable to their transactions on the Platform. Creators are responsible for reporting and paying any income taxes on their earnings.
4. Content Rights and Licensing
4.1. By default, when a Creator delivers content and a Brand approves and pays for it, the Brand receives a standard commercial license to use the content for marketing purposes, unless otherwise specified in the order details.
4.2. The specific terms of the license, including usage rights, exclusivity, and duration, should be clearly communicated and agreed upon between the Creator and the Brand before the order is placed.
4.3. Creators retain the moral rights to their content and may include the content in their portfolio, unless an exclusive license or content ownership transfer has been explicitly agreed upon and paid for.
4.4. Both Creators and Brands are responsible for ensuring that all content created and shared through the Platform does not infringe on any third-party intellectual property rights.
5. Order Process and Delivery
5.1. Creators may offer predefined packages or custom offers to Brands.
5.2. When a Brand places an order, they agree to pay the specified price for the content or services described in the package or custom offer.
5.3. Creators are responsible for delivering the content within the agreed-upon timeframe. If a Creator cannot meet the deadline, they should communicate with the Brand as soon as possible.
5.4. After delivery, the Brand has a specified review period to approve the content or request revisions. The standard review period is 7 days, unless otherwise specified.
5.5. If the Brand does not respond within the review period, the order will be automatically marked as completed, and the payment will be released to the Creator.
6. Revisions and Disputes
6.1. Creators should specify their revision policy in their package or custom offer details. Standard packages typically include a specified number of revisions.
6.2. If a Brand is not satisfied with the delivered content and revision requests have been exhausted or are outside the scope of the original order, the Brand may initiate a dispute.
6.3. Collabbie provides a dispute resolution system to help mediate disagreements between Creators and Brands. Both parties agree to cooperate with the dispute resolution process in good faith.
6.4. Collabbie's decision in the dispute resolution process is final and binding on both parties.
7. Content Expiration
7.1. Delivered content stored on the Platform will be automatically removed after 30 days from the delivery date.
7.2. Both Creators and Brands are responsible for downloading and backing up delivered content before the expiration date.
7.3. Collabbie is not responsible for any loss of content after the expiration date.
8. User Conduct and Content
8.1. You are solely responsible for your conduct and any content you post on the Platform, including profile information, service descriptions, portfolio items, and communications with other users.
8.2. You agree not to post content that:
- Is illegal, fraudulent, deceptive, or misleading;
- Infringes on the intellectual property rights or other rights of third parties;
- Is defamatory, obscene, pornographic, or offensive;
- Promotes discrimination, bigotry, racism, hatred, harassment, or harm against any individual or group;
- Contains software viruses or any other malicious code;
- Interferes with or disrupts the integrity or performance of the Platform.
8.3. We reserve the right to remove any content that violates these Terms or that we determine, in our sole discretion, is harmful to the Platform, other users, or third parties.
9. Privacy
9.1. Our Privacy Policy, available at [link to Privacy Policy], explains how we collect, use, and protect your personal information. By using our Platform, you consent to the collection and use of your information as described in our Privacy Policy.
10. Termination
10.1. You may terminate your account at any time by following the instructions on the Platform.
10.2. We may terminate or suspend your account and access to the Platform at any time, without prior notice or liability, for any reason, including if you breach these Terms.
10.3. Upon termination, your right to use the Platform will immediately cease. However, all provisions of these Terms that by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
11. Disclaimer of Warranties
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
11.1. We do not warrant that the Platform will be uninterrupted or error-free, that defects will be corrected, or that the Platform or the servers that make it available are free of viruses or other harmful components.
11.2. We make no warranties or representations about the accuracy or completeness of the content provided through the Platform or the content of any websites linked to the Platform.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COLLABBIE, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE PLATFORM;
- ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE PLATFORM;
- ANY CONTENT OBTAINED FROM THE PLATFORM;
- UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT;
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
12.1. IN ANY CASE, OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES SHALL NOT EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING OR USING THE PLATFORM.
13. Indemnification
13.1. You agree to indemnify, defend, and hold harmless Collabbie, its directors, officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that arise from or relate to:
- Your use of the Platform;
- Your violation of these Terms;
- Your violation of any rights of a third party;
- Your behavior in connection with the Platform.
14. Changes to Terms
14.1. We may modify these Terms at any time by posting the revised Terms on the Platform. Your continued use of the Platform after any such changes constitutes your acceptance of the new Terms.
14.2. We will make an effort to notify you of significant changes to these Terms by sending an email to the address associated with your account or by placing a prominent notice on our Platform.
14.3. It is your responsibility to review these Terms periodically to stay informed of updates.
15. Governing Law and Dispute Resolution
15.1. These Terms shall be governed by and construed in accordance with the laws of Denmark, without regard to its conflict of law provisions.
15.2. Any dispute arising from or relating to these Terms or your use of the Platform shall be exclusively submitted to the competent courts in Denmark.
16. Miscellaneous
16.1. These Terms constitute the entire agreement between you and Collabbie regarding the Platform and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning its subject matter.
16.2. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
16.3. Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.
16.4. The headings in these Terms are included for convenience only and shall not affect the interpretation of these Terms.
17. Contact Information
17.1. If you have any questions about these Terms, please contact us at:
Collabbie
Sommerfugleengen 49
8600 Silkeborg, Denmark
legal@collabbie.com