Collabbie

Privatlivspolitik

Last updated: March 15, 2026

At Collabbie, we take your privacy seriously. This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of the Collabbie platform.

Please read this Privacy Policy carefully. By accessing or using our Platform, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy and our Terms of Service.

1. Information We Collect

1.1 Information You Provide to Us

When you register for an account, we collect:

  • Account Information: Your name, email address, password, and account type (Creator or Brand).
  • Profile Information: For Creators - your portfolio, skills, services offered, pricing, and social media links. For Brands - your company name, industry, and logo.
  • Payment Information: Bank account or payment details for receiving payments (Creators) or making payments (Brands), processed through our payment processor.
  • Communications: When you communicate with other users or with us, we collect information about your communication and any information you choose to provide.

1.2 Information We Automatically Collect

When you use our Platform, we automatically collect:

  • Usage Information: How you interact with our Platform, including the pages you view, links you click, and features you use.
  • Device Information: Information about the device and operating system you use to access our Platform, browser type and version, and IP address.
  • Log Data: Information that your browser automatically sends whenever you visit our Platform.
  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Platform and services.
  • Process transactions between Creators and Brands, including holding payments in escrow.
  • Create and maintain your account and profile.
  • Facilitate communication between users.
  • Send you technical notices, updates, security alerts, and support messages.
  • Respond to your comments, questions, and customer service requests.
  • Monitor and analyze trends, usage, and activities in connection with our Platform.
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities.
  • Personalize your experience and provide content or features that match your profile and interests.
  • Comply with legal obligations and enforce our terms and policies.

3. Legal Basis for Processing

We process your personal information for the purposes described in this Privacy Policy based on the following legal grounds:

  • Performance of a Contract: To fulfill our contractual obligations to you, including providing our services and facilitating transactions between Creators and Brands.
  • Legitimate Interests: To pursue our legitimate interests, such as improving our services, preventing fraud, ensuring the security of our Platform, and providing customer support.
  • Consent: With your consent, we may process your personal information for specific purposes, such as sending you marketing communications.
  • Legal Obligation: To comply with legal obligations, such as responding to legal requests and preventing illegal activities.

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Between Users: When a Creator and Brand enter into a transaction, we share information necessary to facilitate the transaction, such as usernames, profile information, and communication messages.
  • Service Providers: We share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, such as payment processors, cloud hosting providers, and customer support services.
  • Legal Requirements: We may disclose information in response to a subpoena, court order, legal process, or government request when we believe disclosure is necessary to comply with the law.
  • Protection of Rights: We may disclose information where we believe it is necessary to protect the rights, property, and safety of Collabbie, our users, or others.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Aggregated or De-identified Information: We may share aggregated or de-identified information that cannot reasonably be used to identify you.

We do not sell your personal information to third parties.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information in certain circumstances.
  • Restriction: You can request that we restrict the processing of your information in certain circumstances.
  • Data Portability: You can request a machine-readable copy of the personal information you have provided.
  • Objection: You can object to the processing of your personal information in certain circumstances.
  • Withdrawal of Consent: You can withdraw your consent at any time where we rely on consent to process your personal information.

To exercise these rights, please contact us as described in the "Contact Us" section below. Please note that some of these rights may be limited where we have compelling reasons to continue processing your information.

Account Information

You can update, correct, or delete certain account information by accessing your account settings on the Platform. If you cannot make the changes yourself, please contact us using the information in the "Contact Us" section below.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can set your browser to block or alert you about cookies. Please note that some parts of our Platform may not function properly if you disable cookies.

Marketing Communications

You can opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you and provide services to you.
  • Whether there is a legal obligation to which we are subject.
  • Whether retention is advisable in light of our legal position, such as for tax obligations, statute of limitations, litigation, or regulatory investigations.

When we no longer need to process your personal information for the purposes outlined in this Privacy Policy, we will delete or anonymize your information.

7. Data Transfers

Collabbie is based in Denmark, and we process and store information in Denmark and other countries. The countries where we process information may have privacy and data protection laws that differ from, and are potentially less protective than, the laws of your country.

When we transfer your personal information outside of the European Economic Area (EEA), we take steps to ensure that appropriate safeguards are in place to protect your personal information, such as Standard Contractual Clauses approved by the European Commission or other adequate transfer mechanisms.

8. Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic communications service is completely secure. Therefore, we cannot guarantee that your personal information will never be disclosed in a manner inconsistent with this Privacy Policy (for example, due to unauthorized acts by third parties that violate our policies).

To help protect your account, we encourage you to use a strong password and enable two-factor authentication if available.

9. Children's Privacy

Our Platform is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us at the email address listed below.

10. Changes to Our Privacy Policy

We may modify this Privacy Policy from time to time. When we make changes to this Privacy Policy, we will post the revised version on the Platform and update the "Last updated" date at the top of this Privacy Policy. In some cases, we may also provide additional notice, such as adding a statement to our homepage or sending you a notification.

We encourage you to review the Privacy Policy whenever you access the Platform or otherwise interact with us to stay informed about our information practices and the choices available to you.

11. Your Consent

By using our Platform, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy. If you do not agree with this Privacy Policy, you should not use our Platform.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Collabbie
Sommerfugleengen 49
8600 Silkeborg, Denmark
privacy@collabbie.com

For data subjects in the European Union, please note that our Data Protection Officer can be contacted at the email address above.

If you are a resident of the European Union and you believe we have not addressed your concerns or questions about our privacy practices adequately, you have the right to lodge a complaint with the data protection authority in your country.